Get to the Point

Use the Bottom Line Up Front method to put your request first and cut wordy writing down to what matters.

Professional Tone

Be assertive without sounding aggressive and helpful without sounding apologetic, and adjust your tone for every reader.

Easy to Scan

Use white space, short paragraphs, lists and clear headings so busy readers find what they need and act on it.

About the Course

Busy readers skim, and unclear writing costs everyone time. This course shows you how to lead with the point, choose the right tone for every reader, and format messages so people can find what they need and act on it. You’ll practice with the emails, notes, and documents you write every day, and leave with techniques you can put to work right away.

Meet Your Instructor

I’m Denise McNeill, founder of DART Dynasty and creator of Excellence in Execution, a professional development framework that builds the everyday workplace skills employers expect but rarely teach. With more than 40 years of experience in administration, operations, and executive leadership across government and the private sector, I bring a practical, real-world approach to professional development. In this course, I’ll help you write emails, notes, and documents that get to the point, strike the right tone, and are easy to act on, so your writing works as hard as you do.

Course Curriculum

6 Chapters · 7 Lessons

    1. (Included in full purchase)

      Download Your Learner Workbook

    2. (Included in full purchase)

      Introduction to Documentation

    1. (Included in full purchase)

      Lesson 1: Why Professional Documentation Matters

    1. (Included in full purchase)

      Lesson 1: Organizing Information for Better Communication

    1. (Included in full purchase)

      Lesson 1: Writing for Your Audience

    1. (Included in full purchase)

      Lesson 1: Editing, Proofreading & Quality Assurance

    1. (Included in full purchase)

      Documentation – Final Assessment

Ready to write it once and write it right?

Enroll now and write emails, notes, and documents that are clear, professional, and easy to act on. Available on its own or as part of the Administrative Foundations bundle.

$69.00

Enroll Now