Self-Awareness

Notice what sets you off, how you come across, and how your mood shows up in your work before someone else points it out.

Self-Management

Stay steady under pressure, respond instead of react, and recover quickly when a day goes sideways.

Relationships

Read what others need, handle difficult personalities, and disagree without damaging the working relationship.

About the Course

Most people are hired for what they know and struggle because of how they handle people and pressure. Emotional intelligence is the difference between the professional who stays calm when a leader is short with them and the one who takes it home for a week. This course gives you practical ways to understand your own reactions, manage them in the moment, and read the people you work with. You’ll practice with real workplace situations: a tense email, a frustrated customer, a coworker who isn’t pulling their weight, and a leader under deadline.

Meet Your Instructor

I’m Denise McNeill, founder of DART Dynasty and creator of Excellence in Execution, a professional development framework that builds the everyday workplace skills employers expect but rarely teach. With more than 40 years of experience in administration, operations, and executive leadership across government and the private sector, I bring a practical, real-world approach to professional development. In this course, I’ll help you understand your own reactions, stay steady under pressure, and read the people around you, so you can handle hard moments in ways that build trust.

Course Curriculum

6 Chapters · 11 Lessons

    1. (Included in full purchase)

      Download Your Learner Workbook

    2. (Included in full purchase)

      Introduction to Emotional Intelligence

    1. (Included in full purchase)

      Lesson 1: What Is Emotional Intelligence?

    2. (Included in full purchase)

      Lesson 2: The Four Components of Emotional Intelligence

    1. (Included in full purchase)

      Lesson 1: Developing Self-Awareness

    2. (Included in full purchase)

      Lesson 2: Practicing Self-Management

    1. (Included in full purchase)

      Lesson 1: Developing Social Awareness Through Empathy

    2. (Included in full purchase)

      Lesson 2: Communicating with Emotional Intelligence

    1. (Included in full purchase)

      Lesson 1: Building Strong Professional Relationships

    2. (Included in full purchase)

      Lesson 2: Managing Conflict with Emotional Intelligence

    1. (Included in full purchase)

      Emotional Intelligence – Final Assessment

Ready to stay steady?

Enroll now and build the skill that makes every other skill work. Available on its own or as part of the Business Leadership & Strategic Partnership bundle.

$69.00

Enroll now